Refund Policy

Your satisfaction is important to us at Clarymart. If you wish to return a product, please follow our simple and transparent return process to ensure a smooth experience.

How to Initiate a Return

To start a return, please email us at sac@clarymart.com with your order details and a brief explanation of the reason for the return.
We will then send you a prepaid return label along with instructions on where to send your item back.

Return Shipping Costs

We cover return shipping costs for all approved returns.
Once your return is authorised, you will receive a prepaid shipping label so you can send the item back at no additional cost.

Return Addresses

To make the return process easy and convenient, items can be sent to one of the following return locations based on our instructions:

Local return address in the UK:
(To be provided upon request or via email instructions)

Main return centre in Belgium:
Rue de Trone, 1001 First Floor, Ixelles - Brussels

Return Conditions

Items must be returned within 30 calendar days of delivery.
Products must be in their original packaging and unused condition.
Returns due to damage caused by misuse or mishandling will not be eligible for a refund.

Refund Processing

Once we receive and inspect the returned item, your refund will be processed within 10 business days to the original payment method.